Legal

Data Privacy Notice

Last updated: May 2026  ·  ivanzapantamd.com

This notice explains how Dr. Ivan Kenneth Zapanta, RND, MD and this website collect, use, store, and protect your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations.

1. Who is the Data Controller

The personal data collected through this website is controlled by:

Dr. Zapanta is a licensed physician and Registered Nutritionist-Dietitian practicing in Metro Manila, Philippines. This website is operated for the purpose of facilitating patient appointments and sharing medical nutrition information.

2. What Personal Data We Collect

We collect personal data only when you voluntarily provide it through our contact or booking forms. The data collected includes:

  • Full name
  • Email address
  • Mobile or contact number
  • The subject or nature of your inquiry
  • Health concerns, conditions, or messages you describe in your submission
  • Preferred hospital or consultation type (in-person or teleconsult)

We do not collect sensitive personal information (such as government ID numbers, financial information, or biometric data) through this website.

3. Purpose of Collection

Your personal data is collected for the following purposes:

  • Processing and confirming appointment requests
  • Communicating with you about your consultation, including scheduling, follow-ups, and clinic logistics
  • Coordinating with clinic staff across Dr. Zapanta's affiliated hospitals to facilitate your care
  • Responding to general inquiries about services, conditions, or medical nutrition plans

We do not use your personal data for marketing, advertising, or any purpose beyond direct patient communication and care coordination.

4. Legal Basis for Processing

We process your personal data on the basis of your freely given, specific, and informed consent, which you provide by submitting a form on this website. You may withdraw your consent at any time by contacting us at the email address below.

5. Data Sharing and Disclosure

Your personal data may be shared with:

  • Clinic staff and medical secretaries at Dr. Zapanta's affiliated hospitals, solely for the purpose of scheduling and coordinating your appointment

We do not sell, rent, trade, or share your personal data with any third party for marketing or commercial purposes. We do not transfer your data to parties outside the Philippines except as required by applicable law.

We may disclose your information if required by law, regulation, or a valid order from a competent Philippine government authority.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes stated in this notice, and in compliance with applicable laws and professional medical record-keeping requirements under Philippine regulations. Appointment records and correspondence are kept as long as they remain relevant to your care or as required by law.

When personal data is no longer needed, it is securely deleted or anonymized.

7. Data Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration, or destruction. Appointment data submitted via our forms is stored in a password-protected, access-restricted environment on our hosting server.

While we take data security seriously, no method of electronic transmission or storage is completely secure. We encourage you to contact us only through official channels listed on this website.

8. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights regarding your personal data:

Right to be Informed You have the right to know that your data is being collected and how it will be used.
Right to Access You may request a copy of the personal data we hold about you.
Right to Correction You may request that inaccurate or incomplete data be corrected.
Right to Erasure You may request deletion of your data, subject to legal and medical record-keeping requirements.
Right to Object You may object to the processing of your data in certain circumstances.
Right to Data Portability You may request a copy of your data in a structured, commonly used format.

To exercise any of these rights, please contact us at: mail@ivanzapantamd.com. We will respond to your request within a reasonable time and in accordance with applicable law.

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. Visit www.privacy.gov.ph for more information.

9. Cookies and Website Analytics

This website does not use tracking cookies, advertising cookies, or third-party analytics services that collect personally identifiable information. Basic server logs (such as IP addresses and page requests) may be retained by our web host for security and technical purposes.

10. Changes to This Notice

We may update this Data Privacy Notice from time to time to reflect changes in our practices or in applicable law. The date at the top of this page indicates when it was last revised. We encourage you to review this notice periodically.

11. Contact for Data Privacy Concerns

If you have any questions, concerns, or requests related to this Data Privacy Notice or to how we handle your personal data, please contact us at: